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Getting startedReinstall WooCommerce webhooks

TL;DR

If orders stop appearing automatically, open Settings → Webshop and use Reinstall webhooks. Orderpiqer registers WooCommerce webhooks for order and product events.

When to reinstall

  • Shop health banner shows webhook issues on the dashboard home page.
  • New WooCommerce orders do not appear in Orderpiqer without a manual sync.
  • You changed your store URL or moved to a new domain.
  • WooCommerce security plugins blocked webhook delivery.

Steps

  1. Sign in to Orderpiqer and select the shop.
  2. Go to Settings → Webshop.
  3. Click Reinstall webhooks (or use the banner action on the home page).
  4. Wait for confirmation — usually under one minute.
  5. Place a test order in WooCommerce and confirm it appears in Orders within a few minutes.

Verify it worked

  • Settings → Webshop shows webhooks as active.
  • The shop health banner on the home page clears after refresh.
  • A new test order appears without running manual sync.

Troubleshooting

  • Still failing: Check WooCommerce REST API credentials in webshop settings → Test connection.
  • 401/403 on webhooks: Regenerate API keys in WooCommerce with Read/Write permission and update credentials in Orderpiqer.
  • Firewall blocking: Allow outbound HTTPS from your store to Orderpiqer webhook URLs.

See also Troubleshoot WooCommerce order sync.

Connect your WooCommerce storeTroubleshoot WooCommerce store installation