TL;DR

Use Pick & Pack to walk through orders item by item, confirm picks at product locations, and mark orders complete. Start a session from the dashboard home or Pick & Pack in the sidebar.

Prerequisites

• WooCommerce store connected and orders synced.
• Products imported (for product names, SKUs, and images).
• Product locations assigned (recommended for faster picking).

Steps

1. Start a Pick & Pack session

1. From the dashboard home, click Start Pick & Pack, or open Pick & Pack in the sidebar.
2. Choose how many orders to include (based on your workflow settings).
3. Orderpiqer creates a session with a list of orders and line items to pick.

2. Pick items

1. Follow the pick list — items show product name, SKU, quantity, and location when configured.
2. Scan barcodes or tap items to mark them picked.
3. If an item cannot be found, check Products and Product locations before skipping.

3. Complete orders

1. When all items for an order are picked, complete the order in the session.
2. If SendCloud or MyParcel is connected, you can create shipping labels from the order detail page after picking.
3. Finish the session when all orders are processed.

Verify it worked

• Pick & Pack session shows as completed.
• Order pick status updates in the Orders list.
• Onboarding checklist step Complete a Pick & Pack session is marked done.

Troubleshooting

• Product not in pick list: Run product sync from Settings → Webshop.
• Wrong location: Update locations under Product locations.
• Cannot start session: Ensure there are unpicked orders in Processing or your configured pick statuses.